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Tacx Neo Smart Trainer; The NEO Smart offers the best in power and intelligence and is the quietest indoor trainer currently available on the market.
Tacx Neo Smart Trainer; The NEO Smart offers the best in power and intelligence and is the quietest indoor trainer currently available on the market.
Tacx

Tacx Neo Smart Trainer

£1,199.00
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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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No Quibble Returns

Online/ Mail Order Returns:
  • If for any reason you are not satisfied, you can return any item ordered via mail order provided that the goods are complete with all relevant packaging in an unused and re-saleable condition within 14 days of the date of shipment for a refund or an exchange. It's that simple.
  • We make no charge for returns - there is no restocking fee
  • Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached. Please note that items showing signs of wear or those that have been engraved, altered, resized, or damaged in any way cannot be accepted for return.
  • We cannot accept returns on clothing that has been personalised e.g. with name printing
  • We will credit the card we have on file for you this may take up to 10 working days to appear as cleared funds
  • If the original payment was via PayPal we will credit the PayPal account that the order was placed with
  • Value of goods only will be refunded.
  • For the purpose of hygiene, shorts, knicks and tights with a seatpad cannot be returned

NOTE: Please do not tape up, or attach labels direct to the retail packaging, please wrap the product first.

  • Goods must be returned within 14 days of receipt.
  • Goods must be in original packaging.
  • Goods must not be fitted or used.
  • Goods must be accompanied with a copy of your Original Receipt and aCover note with your name, address, reason for return, explaining if you would like a exchange or refund

If you return something due to it not fitting or being suitable, you will need to pay the postage costs to return it to us.

If you return something due to it being faulty we refund up to £10 carriage for bikes & frames and £5 for smaller items. If your return exceeds this amount please contact us and we can arrange collection for you. Please state a date and collection address (not Saturday or Sunday) where the goods can be collected from.

We recommend you use recorded delivery or registered post to return items so as to cover yourself against loss.

Customers outside of the UK must follow the instructions belowalong with our standard returns procedure.

To help us deal with your return to us quickly and efficiently you must mark all returns as RETURNED GOODS – FAILED SALE. This must be clearly marked on the customs information document ( CN22 and/ or CN 23) on the outside of the packaging. Failure to do so may result in the goods being refused at customs in the UK and so being returned to the sender.

If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs Authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund.

Should you have any further queries on duties payable/refundable, please contact your local Customs Authority.

Damaged Goods

Before you sign for your goods make sure you are satisfied the contents are not damaged.

If in any doubt write: "GOODS DAMAGED"

IMPORTANT: If you sign that the item as 'has been received in good condition' you will have no claim later if the product is found to be damaged.

Damaged goods must be reported within 24 hours of receipt.

Warranty & Warranty Returns

We never want an item to fail but we recognise that failures can happen. When you buy wih Pedal Revolution you can have total piece of mind and know that we will give you issue our full attention. Our team work with suppliers and brands to ensure any warranty case is handled with the upmost care and is processed as quickly as possible.

Warranty items need to be returned to us at the below address with the package clearly marked as "Warranty" so that we can send them to the supplier to start the warranty procedure - warranty cases are handled by the brand or supplier of the goods and normally have a 1-3 week turn around.

Warranty items must be returned with a copy of your original receipt (the is a requirement of the brands/ suppliers).

No monies can be refunded until an item is accepted for warranty by the brand/ supplier

Returns Address

Returns Dept
Pedal Revolution
63-67 Bethel Street
Norwich
Norfolk
NR2 1NR

Tacx Neo Smart Trainer

Brand:Tacx

Code:T2800

The NEO Smart offers the best in power and intelligence and is the quietest indoor trainer currently available on the market. The lack of any physical transmissions means this is the first true direct drive. Road feel is simulated in a highly realistic manner, there is no loss of power. The powerful motor is able to apply resistance up to 2200 Watt and simulate slopes realistically up to 25%. It also speeds up during descents. This ensures the most realistic cycling experience, also during climbs.

The lack of any physical transmission, and in turn any parts that could rattle or rub against each other, ensures this trainer is extremely quiet. In addition, this trainer requires no calibration and suffers no wear and tear. Just like other Smart trainers, the NEO communicates using ANT+ and Bluetooth Smart, allowing it to be connected quickly and easily with Tacx apps. Performance data can be viewed on several devices simultaneously, including your smartphone, bike computer and sports watch.

When the NEO Smart isn’t connected to a smartphone, tablet or computer, it behaves as a fluid trainer. This means the trainer behaves progressively: when your speed increases, the resistance increases as well. So it is possible to use this trainer in a “stand-alone” status. Furthermore, the Tacx NEO features Plug in/Plug out technology and can therefore be used with and without a plug. When the plug is not in use, the trainer will act as a wireless motor brake. This means the trainer will be not be able to speed up during descents. So you can use this trainer anytime and anywhere, even when you don’t have your smartphone with you.

    Software Tacx apps & Third party apps. PC software via upgrade.
    Operation Automatic
    Resistance unit Direct drive
    Realistic slope 25% 1
    Descent simulation To -5%
    Max brake power (10 sec.) 2200 Watt
    Mass inertia 125 kg 2
    Suitable for See suitable cassettes. Cassette not included.
    Not compatible with E-Thru axle 10mm and 12mm.


1 With a total weight of 75 kg
2 Flywheel effect: the higher the value, the more realistic the cycling experience

Connect to Windows PC
Do you own a NEO Smart and are you looking to get more out of your trainings than the Tacx apps can provide? You can achieve this by connecting your trainer to your computer. That way, you can train using the Tacx Trainer Software 4, Advanced.

Instead of your tablet or smartphone, your computer is used to regulate your resistance and read out your performance data. For example, the computer software offers longer video’s in HD or Blu-Ray quality. While riding, the resistance on your rear wheel is adjusted automatically when the slope increases or decreases.

To connect the NEO Smart to your Windows computer, the Upgrade Smart is required. This package contains the Tacx Trainer software 4, Advanced, a control box to mount on your handlebar and the ANT+ Antenna.

Connect to iPad
Unfortunately the Tacx Cycling app for iPads cannot yet be used for the NEO Smart. This is only applicable to the iPad app, the Tacx applications for Android tablets and for smartphones (iOS and Android) do work. The problem will be solved start of October.

NEO Smart T2800
Interactive Smart trainer with direct drive. Includes front wheel support.
Can be used with tablet/smartphone with Tacx apps. Software for Windows PC optional

Max brake power 2200 Watt

Direct Drive:

The operating principle represents direct drive technology in its purest form. Any physical transmissions such as belts, rollers or wheels have been omitted in order to ensure optimum power efficiency, from the pedal to the motor. Thanks to an uninterrupted power flow, you won't lose a single bit of output or power.

A virtual flywheel dynamically controls the brake force. This means that the resistance is calculated and adjusted continually to simulate natural road resistance. Whereas other trainers use a flywheel to pass the dead centre, the NEO uses calculations to predict the movements of the bike and simulate the action of a flywheel. The inclusion of FAST technology means the NEO carries out a 1000 calculations per second to predict the rider's movement. The virtual flywheel can generate a variable inertia effect, allowing it to simulate the bike movements of all cyclists up to a specific bodyweight (125 kg max.) in a highly accurate manner.

When calculating the brake resistance required, all physical formulas a cyclist encounters on the road are applied to create a situation that is as realistic as possible. Air and rolling resistance, gradient percentage, weight, air pressure, wind speed, temperature, altitude, inertia and brake properties are all taken into account and calculated hundreds of times per second to achieve a realistic feel.

LED light
The direct drive is equipped with an LED light, which changes colour in response to your power. If your power output is high, the light turns red. If you are cycling at a low power output, the light is blue.

Cadence measurement
No cadence sensor is used to determine the cadence. As mentioned previously, the NEO performs a thousand measurements per second in order to predict the bike's movements. The sine modulation of the bike's movement is used to determine the cadence and the power output

Software and Apps:

You may connect a Tacx Smart trainer to your smartphone, tablet or computer with ANT+ or Bluetooth® Smart in order to use our software and apps, or that of others. You may also use it stand-alone, without linking the trainer to a device. This means you are completely free to choose the software you want for your indoor cycling workout.

With our software and apps, you may regulate your training ride by heart rate, gradient and power, or you may pick a famous route or race. Besides that, you may compete with other riders online. The training options vary by application. Read more about our software here:
Tacx Training app > for smartphones (free)
Tacx Cycling app > for tablets (free)

Feature overview Tacx Cycling app
Tablet
Smartphone
 
 Tacx films 1
10 km demo film
 
Determine partial course
 
 
 Catalyst
Free training (slope, watt & heart rate)
Analyser, save and analyse scores
Training programs, also to customise
 
Pre-installed fitness tests
 
 
 Other possibilities
Free app for iOS en Android
Download through Apple Store & Google Play Store
Analyse scores afterwards (films & GPS)
 
Export scores  


1 Not supplied as standard

The NEO has an universal EDCO Multisys body that fits all Shimano and SRAM cassettes, and most Campagnolo cassettes. Whether it fits depends on the amount of cutouts inside the cassette. Campagnolo cassettes with 8 cutouts, like the 10 speed Veloce, won’t fit unfortunately. Below is a list of what fits and what doesn't fit.

     
Shimano cassette: 12 cutouts SRAM cassette: 9 cutouts Campagnolo cassette: 4 cutouts
     
 Fit    
10 Speed
All models
10 Speed
All models
10 Speed current
Veloce (4 cutouts)
Centaur (4 cutouts)
 
11 Speed
All models
11 Speed
All models
11 Speed current
Super Record (EPS)
Athena
 

  -

  -
11 Speed old
Super Record (EPS)
Record (EPS)
Chorus (EPS)
 
     
 No fit    

  -

  -
10 Speed current
Veloce (8 cutouts)
Centaur (8 cutouts)
 

  -

  -
10 Speed old
Record Ti
Record
Chorus
Centaur
Veloce
 


Please note: to mount your cassette on the NEO you need a Campagnolo cassette remover, like the T4547 (see accessories). It's not possible to tighten the EDCO lockring with a Shimano or SRAM cassette remover.

 

Buy Tacx Neo Smart Trainer online at Fatbirds

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